The Diamond Y'ello Account (DYA)
offers our customers a safe and easy means of opening and operating a
full bank account from the convenience of their MTN Mobile phone,
without the hassles of tedious documentation requirements (all
registered MTN customers are automatically eligible) or the difficulty
of finding or getting to bank branches, as the product is easily
accessible through our network of Agents.
With the Diamond Y'ello Account, our customers will enjoy;
- The convenience of opening a full bank account without the need to visit a bank branch to fill forms or provide any documentation.
- Easy access to bank services through our network of Agents for deposits and withdrawals.
- A full bank account with interest payments on account balances
- The convenience of applying and receiving loans from their MTN Mobile phones
- The ability to send and receive money to and from any bank account in Nigeria and also to non-account holders.
- Go-cashless with a safe and secure means to buy airtime and pay for goods and services
To open an account in just a few seconds, simply dial *710# and select your PIN.
USING YOUR DIAMOND Y'ELLO ACCOUNT:
To check your account Balance
- Dial *710#
- Select Bank Services by typing 1 and send
- From the displayed screen, type 2 and send to check your account balance.
- Enter your account PIN
- Account balance information will be displayed.
To buy MTN Airtime
- Dial *710#
- Select MTN Service by typing 2 and send
- From the displayed screen, type 1 to recharge your phone or type 2 to recharge for others and send.
- Enter the amount of Airtime you wish to buy
- Enter the beneficiary's mobile number (no entry is required if your own mobile phone is the beneficiary)
- Repeat the mobile number entered in step 5 above
- Confirm the details supplied
- Enter your Account PIN
- You will receive a message on your phone confirming the completion of the transaction.
To Transfer Money – Y'ello Account to Y'ello Account
- Dial *710#
- Select Bank Services by typing 1 and send.
- Options 1,2,3 will be displayed
- Select Transfer Money by typing 1 and send.
- Select Account to Account by typing 1 and send.
- Enter receiver's NUBAN Account number
- Repeat the NUBAN Account number
- Enter the amount you wish to send
- Enter a reference, e.g. "Gift from Peter" (optional)
- Confirm the details supplied
- Enter your Account PIN
- You will receive a message on your phone confirming the completion of the transaction
To Transfer Money to Unbanked subscribers (Voucher Generation) (Non-MTN recipient)
- Dial *710#
- Select Bank Service by typing 1 and send.
- Options 1,2,3 will be displayed
- Select Transfer Money by typing 1 and send.
- Select send to unbanked by typing 3 and send.
- From the display screen,
- Enter the recipient's mobile number
- Repeat the mobile number
- Enter the amount you wish to send
- Enter reference
- Select a four-digit secret code
- Repeat the secret code
- Confirm the details supplied
- Enter your Account PIN
- You will receive an SMS containing the secret code and a Token (a randomly generated twelve-digit number)
- Pass on the Token and the secret code to the receiver. Thereafter, the receiver goes to a Mobile Money Agent to cash out the money.
To Transfer Money to a favourite
- Dial *710#
- Select Bank Service by typing 1 and send
- Select Transfer Money by typing 1 and send.
- Options 1,2,3 will be displayed
- Select Favourites by typing 4 and send.
- From the display screen,
- Select Favourites by Name or Find option through typing 1 or 2 respectively and send.
- Select a favourite
- Enter the amount you wish to send
- Type in a reference, e.g. "Gift from Peter" (optional)
- Confirm the details supplied
- Enter your Account PIN
- You will receive a message on your phone confirming the completion of the transaction
To pay Bills for MTN Services i.e. (Postpaid subscription)
- Dial *710#
- Select MTN Services by typing 2 and send
- Select Post Paid Subscriptions by typing 2 and send.
- Options 1,2,3 will be displayed
- Enter the postpaid mobile number
- Enter the amount you wish to pay
- Type in a reference, e.g. "July bill" (optional)
- Enter your Account PIN
- You will receive a message on your phone confirming the completion of the transaction.
To pay Utility bills e.g. (DSTV)
- Dial *710#
- Select Quick Pay by typing 3 and send
- Options 1,2,3 will be displayed
- From the display screen, select DSTV by typing 1
- Enter the DSTV smart card number
- Enter the amount you wish to pay
- Enter your Account PIN
- You will receive a message on your phone confirming the completion of the transaction.
To Deposit Cash into your Diamond Yello Account
- Visit any Diamond Y'ello Account agent
- Tell the agent how much you wish to deposit into your Diamond Y'ello Account
- Hand over cash to the agent.
- Give the agent your DYA NUBAN Account number
- The agent will credit your account with the amount you have handed over to him for
- You will receive a text message that your account has been funded with the amount you wish to deposit into your account.
- Check your account balance to confirm money has entered your account
To Withdraw Cash from your Diamond Y'ello Account
- Visit any Diamond Y'ello Account agent
- Tell the agent how much you wish to cash-out
- Follow the other instruction to withdraw amount from an agent.
- Await a confirmation prompt from the system (sent by the agent to your phone) to approve cash withdrawal
- Proceed to approve cash withdrawal once confirmation prompt is received.
- From your Phone
- Dial *710#
- Options 1,2,3 will be displayed
- From the display screen, select Bank Service by typing 1
- Select Cash Withdrawal by typing 3 and send.
- Select from Agent by typing 1 and send
- View the transaction pending approval from the list
- Select Approved by typing 1 and send to approve cash withdrawal
- Enter your account PIN
- You will receive a message confirming the success of the cash-out along with your remaining balance after the transaction.
- Receive the cash from the agent
To View Your Account Statement
- Dial *710#
- Select Bank Services by typing 1 and send
- From the display screen,
- To View Account Statement, type 5 and send.
- Enter your account PIN
- Account Statements for 5 previous transactions will be displayed.
To View Your NUBAN Account Number
- Dial *710#
- Select Bank Services by typing 1 and send
- From the displayed screen, Select manage Account by typing 6 and send
- To view your NUBAN Account Number type 2 and send
- Your Diamond Y'ello NUBAN Account Number will be displayed.
To change your account PIN
- Dial *710#
- Select Bank Services by typing 1 and send
- From the options displayed choose Manage Account by typing 6 and send.
- Select Change Acct PIN by typing 1 and send.
- Enter your current account PIN
- Enter a new account PIN
- Repeat the new account PIN
- You will receive a confirmation upon completion.
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